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FAQ


Do you recycle?

Yes we do we use the 3rs on a daily basis. Recycle, reuse, and reduce... All our waste is sent to our local recycling plant who guarantee a 100% recycle rate.

Do you care for the environment?

Yes we do, we actively try and reduce our carbon footprint on a very regular basis. We also have our very own (albeit small) BizImage forest where we plant trees and bushes on a monthly basis.

How much wood can a woodchuck wood if a woodchuck could chuck wood?

Do you charge Design fees?

Yes we do. We cannot offer first class designs for our clients without employing the best people around. This all comes at a cost. Our design charges are £40 per hour but our team are time efficient to ensure the best price for the job.

What are your delivery fees?

We charge £9.99 for all deliveries on orders below £150. Orders over £150 re free of charge.

What are your opening times?

We are open Monday to Friday, 8.30am until 5.30pm

Do you do offer bulk purchase deals?

Yes we do however we judge all on its individual merit so please speak to us if you feel we can do a deal for you?

Do you offer start up company packages?

Yes this is one of our most favourite things to do. Evolution of a new business gives us an enormous sense of pride and we love working with new entrepreneurs. Come and speak to us about saving you time and money by keeping your branding under one roof and ensuring consistence throughout your new business.

How can I pay?

Ultimately, any way you like. However bacs payments are the most efficient route. This is an instant payment from your bank account to ours. If you wanted to pay on credit/debit card this too is a fast way of doing so however there is a small charge for card payments. Cheques are accepted however we will need to wait for the cheque to clear before we do the job. And you can visit us and pay cash.

Do you offer accounts to businesses?

Yes we do, however we have terms for you to work with. Firstly if you are a new client to us we will not offer accounts on the first order. Then will require you to fill in an account application form which we will then do a credit check on your business and if this come back clear we can trade with you on account. This may require a directors guarantee in place.

Are you VAT registered?

Yes we are. This means that you will need to pay VAT on all orders from us. If you are VAT registered you can claim this back.

What is your turn around time?

Different products have different turn around times however we have a 5 working day turnaround promise.

What services do you provide?

Website design & development see more here
Signs, vehicle graphics and printed products see more here
Work wear & Uniform Website coming soon.


Signs

Will the graphics damage my vehicle?

No not really, however if the decals are left on for may years then you may find the vehicle paint fades a little but will be protected by the decals so once removed the vehicle may need a polish to balance out the fade.

Do you offer a graphic removal service?

Yes we do. £75 for the decals and glue to be removed we also recommend the vehicle is cleaned fully afterwards and possible a mop (machine polish) to bring it all back to life. This is at an additional cost depending on the job in hand.

Can I fit my new signs myself?

Yes we offer a DIY fitting kit... see here

How long do vehicle graphics last?

We use a 5 year vinyl. This means its guaranteed for 5 years but should last 7-10 years.

How quickly after sign writing can I clean my vehicle?

Straight away, however we recommend that you leave it a few days before pressure washing.

Do I need planning permission for my new sign?

Possibly, you need to check with your local council to be sure. Often if you are doing a replacement sign to replace an old sign then you should be OK however if your making changes or adding lighting then you best check.

Can I supply my own artwork?

Yes of course... we can assist and advise along your journey.

Can you fit vehicle graphics on my site or do we need to come to you?

Yes we can however this is not ideal. The environment for us to professionally complete the job needs to be a clean and dust free environment. We also try and keep our costs down as much as possible on our day to day work so for the additional time to come to you we have a small charge for this service.

How long does a sign take to make?

We make bespoke signs, this means that they can be quite complex from time to time so the honest answer is it depends on the job in hand BUT we have a general turn around time of 5 working days for the majority of our work.

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